Carpet Cleaning Questions, Answered

FAQ

Popular Question

Answers to common questions about carpet cleaning, low-moisture encapsulation, and service from our Lake Stevens base.

Where is Olsen Restoration Carpet Cleaning located?

We're based in Lake Stevens, Washington, and we come to you. We clean homes and businesses across Snohomish, King and Skagit counties.

Are you open 24 hours?

Yes. We're open 24 hours a day, 7 days a week. Call (425) 419-9949 any time.

How do I book a carpet cleaning?

Call (425) 419-9949 or book online through our Housecall Pro booking page. You get a free exact quote before any work starts.

How much does carpet cleaning cost?

Every home and building is different, so we give a free exact quote instead of a price list. Call or send photos of the rooms, stairs and stains.

Do you get pet urine out of carpet?

Yes. We treat pet urine stains and odor for homes in Lake Stevens, Everett, Marysville and nearby. We'll tell you honestly what to expect when urine has reached the pad.

Do you clean tile and grout at homes?

Yes. We clean and seal tile and grout for homes and businesses. We don't do tile or grout repair.

Do you do commercial carpet cleaning?

Yes. We clean offices, retail, clinics, churches and apartment common areas, including after-hours and weekends. In Pierce County we do commercial work only.

Can you come today for an emergency?

Often, yes. Call (425) 419-9949 and we'll give you the soonest time we can be there.

Which cities do you serve?

Lake Stevens, Everett, Marysville, Snohomish, Arlington, Mill Creek, Lynnwood, Bothell, Kirkland, Seattle, Mount Vernon and nearby towns in Snohomish, King and Skagit counties.

What cleaning methods do you use?

Hot water extraction for deep cleaning, and low-moisture encapsulation for many commercial carpets. We pick the method that fits your carpet and how dirty it is.

Do you clean upholstery and area rugs?

Yes. We clean fabric sofas, sectionals, chairs and area rugs. We check the fabric first so we use the right method.

Do you do carpet repair or re-stretching?

No. We don't repair or re-stretch carpet; we focus on cleaning.

Do you clean concrete floors?

Yes, as floor care for businesses: cleaning, polishing and waxing existing concrete floors. We don't pour concrete or clean driveways or patios.

How long does carpet take to dry?

It depends on the method, the carpet and airflow, and low-moisture cleaning dries fastest. We'll tell you what to expect for your job.

Will every stain or worn area disappear?

Results depend on the stain, carpet fiber, previous treatments, and existing damage. Cleaning cannot reverse every permanent discoloration or worn area. Point out concerns when arranging service.

Need Flooring Advice? Ask Our Experts For Free, Glad To Help You

Tell us about your carpet, property location, and main concerns. Call (425) 419-9949 or use online booking to discuss service.

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